OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
85 ratings and 56 comments received in the last 90 days.
02 June 2025
Good experience and communication while waiting for my mini to arrive.
31 May 2025
Very easy to do business with
24 May 2025
Anthony was clear and helpful
29 April 2025
Explanations about the new model were clear and thorough with the opportunity given to ask questions when in the Mini Centre or if I had any afterthoughts.Very helpful.
15 April 2025
Plenty of time given to familiarising me with the car, I didn't feel rushed at all. A really high focus on making sure I was completely happy.
13 April 2025
7th mini always been amazing
08 April 2025
Very good service friendly and helpful
31 March 2025
All were very helpful
26 March 2025
Jack Mears was a standout consultant who helped me get the deal I wanted for the spec I wanted and kept me informed all the way through - he is a legend!
05 June 2025
As above
04 June 2025
While you wait service and completed in timely way. Cost of service was a bit pricey but I have secured prices for next few services with a plan.
28 May 2025
I was frustrated that I got sent a e mail and a text in the evening when I had checked the car in and authorised the work in the afternoon
26 May 2025
Excellent service.
23 May 2025
Every thing done as promised
23 May 2025
everything was carried out as planned, all staff I came into contact with were polite and helpful.
19 May 2025
No problem with the service done but half a day for a brske fluid servive and 45 minute MOT was tedious.
13 May 2025
Very satisfied. Sue kept me up to date with my vehicle's progress
07 May 2025
Always kept updated.
05 May 2025
Friendly, helpful, efficient, reliable
05 June 2025
Our sales agent Jermaine Crewes was so helpful and kept us informed during every step of the process.