OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
84 ratings and 55 comments received in the last 90 days.
15 July 2025
Very patient with us and professional at all times
15 July 2025
All went as planned
13 July 2025
Professional but friendly staff
09 July 2025
Very fast no messing about
07 July 2025
Great overview from Anthony - from features to the app. Spent plenty of time making sure we were familiar with everything.
04 July 2025
Very satisfied and on time as promised
01 July 2025
All of the staff were friendly and eager to help where possible. All of my questions and hesitations were answered and they made me feel at ease with my decision.
01 July 2025
Helpful staff at Ocean
26 June 2025
Very polite
26 July 2025
Great staff... easy to find location
25 July 2025
They did a wonderful job and kept me up to date from even before I dropped the car off.
21 July 2025
Joe on the service team was excellent- really helpful.
21 July 2025
See above
18 July 2025
As above
15 July 2025
Having had an issue with my mini cutting off at lights only 3 days of. Thorough service, I was very worried about it and phoned first thing on Monday and took the car in to be checked. Everyone that help me were very kind and professional.
15 July 2025
Nothing was too much trouble for Alexander did everything he said he would most helpful and went the extra mile
10 July 2025
Booked in quickly, kept informed of progress. Special mention for the lovely young lady on reception with the long dark hair who always makes me a decaf coffee from her own supply and works hard making sure everyone is looked after.
09 July 2025
Comprehensive MOT report backed up by video. Two concerns - price of replacement plastic backing for wing mirror £250 without colour or fitting! Had to go to parts section ( not available) to buy notebook, when 2 on display in showroom.
09 July 2025
Job done and further work identified and calendared
20 July 2025
Great experience, laid back, loads of help and information. Friendly atmosphere and great chat with Jack