OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
111 ratings and 70 comments received in the last 90 days.
16 April 2024
good and professional service
11 April 2024
Well organised
11 April 2024
Excellent Service and not pressurized.
09 April 2024
Car as described, customer service was superb.
08 April 2024
Couldn't have been improved
06 April 2024
Very satisfied
05 April 2024
Always very personalised service- nothing's too much trouble.
31 March 2024
Extremely satisfied the reception lady alway made us feel welcome with a coffee and alway returned to us to see if we were ok . Heather explained to us confidently and didn't mind us asking the same questions over .. that lady knows her stuff .
31 March 2024
Everything was dealt with smoothly
16 April 2024
Did the work but the tyre pressure warning has returned.
16 April 2024
Only issue was my service plan wasn't initially recognised
15 April 2024
Service completed on time with updates
15 April 2024
The team always provide excellent service.
15 April 2024
Professional and friendly service as always in a BMW centre of excellence.
13 April 2024
The brand - service desk were excellent
08 April 2024
The actual service work was fine see above. No reason was given for why it wasn't cleaned?
07 April 2024
Efficient and curtious
03 April 2024
Efficient. Tried to help with all the mess caused by Mini Exeter
03 April 2024
Brilliant staff, especially Alex
18 April 2024
Pleasant comfortable showroom with good facilities. Good trial of vehicles to find exactly what we needed.