Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2
01752 424 945

Customer Reviews.

service

5

Satisfied

15 November 2017

service

5

Easy and painless

14 November 2017

service

5

Nice facilities and prompt service

13 November 2017

sales

5

Good communication from team

11 November 2017

sales

5

Very helpful and knowledgeable. The staff made me feel important to them and strove to fulfil my needs.

10 November 2017

service

4

Marked down as faulty boot handle not covered under guarantee

07 November 2017

sales

1.5

The sale person we had never really updated us or made anything clear. Many time I had to phone him to get an update and ask for information which I was some what dissatisfied with.

07 November 2017

service

5

kept me informed

04 November 2017

service

5

Good customer service and lovely clean car!

02 November 2017

service

5

The job was done quickly

02 November 2017

sales

5

The dealer and his team did all that they said they would do; were polite and friendly. The price offered was competitive compared with other dealers closer to our home.

31 October 2017

service

5

Good service

30 October 2017

service

5

My car was fixed and breakdown support and staff at the showroom were fabulous

30 October 2017

service

5

Really good service

29 October 2017

service

3

The perk of being dropped off in Plymouth has seemingly been removed. This was important to us as we live some distance from th service point

21 October 2017

service

3

Seemed a bit disorganised , not keeping the customer informed as to what to expect . I've been used to Ocean BMW aftercare & expected much the same .

20 October 2017

service

5

helpful staff

18 October 2017

sales

5

James the salesman explains everything fully about the minis. Very helpful

18 October 2017

service

5

There was a bit of a mix up with the booking in of the Mini , but it was dealt with well .

17 October 2017

sales

4.5

The salesperson was genuinly interested in providing a first class service for my wife and I.

15 October 2017

service

5

Friendly, knowledgable and polite staff.

11 October 2017

sales

5

They were friendly, informative,willing to work with me and not pushy

10 October 2017

service

4

Friendly and efficient, but used to get a video of the service when it was done at Mini.

10 October 2017

sales

5

Purchase process was straight forward and easy, sales representative was excellent. There was a very small blemish on the paint when the car was collected which was a little disappointing, but the body shop sorted this very quickly and I'm happy.

10 October 2017

service

5

The staff were extremely friendly and helpful. I wish I had remembered to take the gentleman’s name.

06 October 2017

service

4

never had problems with service

06 October 2017

service

5

The service was carried out at the BMW centre this time as I also had MOT. It is far more pleasant than Mini centre & better staffed. I was disappointed during my last visit to Mini, the two departments vary considerably.

04 October 2017

sales

4

Service was good expect for the after purchase had some confusion. I relocated at around the same time and the logbook was sent to my previous address although after reminding the sales team in advance abt the relocation

04 October 2017

service

5

No problems. Service completed on time, Good advice.

03 October 2017

sales

5

I had good information on the product and a friendly and helpful reception. I was not pressured to buy when when committed the process was simple and I was kept informed of progress. The delivery promised was fulfilled.

03 October 2017

service

5

See above

01 October 2017

service

5

COULD NOT CRITICISE SERVICE GIVEN

29 September 2017

service

5

See above

28 September 2017

service

4.5

Matter attended to with speed, accuracy and a pleasant manner .

28 September 2017

sales

5

I was kept informed at every stage and feel completely happy with the excellent service from the representive Anthony at Mini Ocean Plymouth.

26 September 2017

service

4

I always feel my car has had the best treatment and I feel I never have to check on the work done.

22 September 2017

service

5

Always very friendly and helpful staff at Ocean Plymouth.

22 September 2017

sales

3

Some lack of communication prior to delivery and car not completely ready, i.e. Phone adapter not fitted or checked (it doesn't work) and paperwork not fully completed. Hood on car not treated with life shine.

21 September 2017

service

5

The service was prompt and the staff were very helpful.

21 September 2017

service

5

As above

20 September 2017

service

5

Everything done to high standard

20 September 2017

service

5

Greeted me on arrival, and telephoned me to let me know when the vehicle was ready for collection

20 September 2017

service

5

Straight forward and efficient

19 September 2017

sales

5

for me, speed and knowledge is key. I don't have huge amounts of time, and Anthony made everything work efficiently, yet knew all the information in order to answer any questions.

12 September 2017

service

5

An organised and slick process from start to finnish. The garage was able to identify and fix a problem identified during the service.

12 September 2017

sales

5

Adam was very helpful but not intrusive.We were able to test drive the car for as long as we wanted and on our own. Staff were able to answer all of our questions.No pushy salesmen.

12 September 2017

service

5

Excellent communication and service delivery

12 September 2017

service

5

Service was prompt and efficient.

07 September 2017

service

5

Polite helpful staff

06 September 2017

service

5

Very friendly and efficient service