OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
125 ratings and 87 comments received in the last 90 days.
11 March 2025
I could not rate the level of service higher. Ocean are a credit to the Mini brand. A vast contrast to our initial Mini experience at Vertu Exeter which was underwhelming and I would not give 1 star.
09 March 2025
From start to finish I was very impressed by the whole process.
08 March 2025
My Sales Advisor, Anthony, is brilliant and the reason that I stick with Ocean Mini. Throughout the buying process, from considering models to the actual handover, his patience, knowledge and integrity means I can trust I get the best deal for me.
08 March 2025
Great sales advice. Kate Roylance was very attentive, friendly and patient. Gave outstanding service.
08 March 2025
Extremely helpful and understanding in addition to being very knowledgeable
01 March 2025
I know Jermaine and the staff at Ocean Torbay very well now and are always welcoming.
01 March 2025
Buying from the Mini centre is so straightforward and comfortable. Jermaine is most helpful and goes through all the options, and is available to support at all times.
28 February 2025
Jermaine was most helpfully and guided us throught the hand over process.
28 February 2025
Friendly, professional advice
21 March 2025
Achieved desired works as requested on time
20 March 2025
Service was fine but my right break light keeps going off and on since it was dine.
20 March 2025
Service and notifications kept me informed
17 March 2025
Work completed on time
15 March 2025
I never have any problems with any requests or works carried out.
14 March 2025
As above, a great front desk team. Knowledgeable and very keen to be helpful. Prompt service and a clean and comfortable environment to wait for work to be completed.
10 March 2025
Service took exact time I was quoted
10 March 2025
Fab
04 March 2025
Quick and efficient
04 March 2025
Super helpful staff and stress free experience
18 March 2025
Jermaine is really helpful and always makes my purchases seamless.